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Problems viewing attachments in OWA

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  • Problems viewing attachments in OWA

    Hello everyone,

    i need help with OWA, i'm having a user who's receiving attachments in OWA only that every now and then he can't watch the file.

    for an example : an Excel file which he tries to open and see a blank file which is making only 6ko. the same file can be opened with no problem in outlook !!!

    any idea what might cause the pb ?

    thanks allot as always for your help.

  • #2
    Re: Problems viewing attachments in OWA

    Always from the same PC? Same browser?
    Are all your servers same SP and patches for Exchange?
    Any AV on server / client?
    cheers
    Andy

    Please read this before you post:


    Quis custodiet ipsos custodes?

    Comment


    • #3
      Re: Problems viewing attachments in OWA

      not always the same pc or the same browser.
      all servers have same SP and patches for Exchange, and the strange thing is that it's not happening all time but only with some of the attachments, and not necessarily excel files...

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      • #4
        Re: Problems viewing attachments in OWA

        Are the OWA users all external? Is there a av filter involved maybe?
        I've seen issues with EV OWA extensions affecting attachments (only when pulled from the vault though) so what else has been installed on the FEs?
        cheers
        Andy

        Please read this before you post:


        Quis custodiet ipsos custodes?

        Comment

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