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  • mailbox rights

    I am fairly new to Microsoft Exchange 2K3 and would like some assistance with a problem concerning "mailbox rights" to user accounts and administrative accounts.
    The mail client is my users are on is Outlook 2K3. When ever I add a mailbox to a user ,the folders do not seem to appear immediately after the changes have been applied to the server side running Microsoft Exchange 2K3 Enterprise Edition. They take about 2-3 dys to appear after applying them.

    At first I thought that it was something to do with the way I had added the mailbox rights but then it has happened to two other users I have added mailboxes to. Perhaps I am not following the right path to adding the mailboxes. I a have looked at some online and followed the steps but still I have the same problem.

    I have looked at the forums on this site and Microsoft Knowledgebase but I have not found the solution. Is there anyone familiar with this problem?
    There is nothing so useless as doing efficiently that which should not be done at all.

  • #2
    Re: mailbox rights

    I am not entirely sure what the problem is.

    "the folders do not seem to appear immediately after the changes have been applied to the server side"

    What exactly are you doing? It may be that you are expecting something to happen automatically, but it does not.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: mailbox rights

      Do you mean the mailbox doesn't show in ESM? (It doesn't until it receives an email).
      or
      maybe do you mean the user logs on but doesn't see calendar, notes, contacts etc for a few days? (maybe they need to click the folder icon at the bottom so they see non mail folders).
      Can you update with a bit more info?
      cheers
      Andy

      Please read this before you post:


      Quis custodiet ipsos custodes?

      Comment


      • #4
        Re: mailbox rights

        Firstly thanks for the speedy reply.

        As I have mentioned that I am fairly new to exchange 2K3 so terms like ESM are not automatically familiar to me but now that you mentioned it I have looked it up. You are talking aboout enterprise systems management right ? So to answer your question I am not having a the mailbox not show up on the ESM.

        I have user-x and user-y mailbox in their OL 2K3 cllient on exhcnage 2K3 server. I give user-x the mailbox rights using the properties dialog box on the server and they have full control of user-y's mailbox. The changes do not take effect for some time until 2-3 days after. I have also given them the mailbox rights using the security tab in the properties dialogue box and this gives me the same delay as the other method.

        According to one article I read it should take 15mins and the time depends on the number of DC's on your network so the AD runs the replication on all the servers before these changes take effect. I have 3 DC's on my network and they sit at one site i.e they are physically located in one the same server room and the same network.

        I hope this sounds clearer...
        There is nothing so useless as doing efficiently that which should not be done at all.

        Comment


        • #5
          Re: mailbox rights

          Exchange permissions are funny things.
          If you haven't touched the object then a permission change is practically live. However if you have tried to access the object then its permissions are cached.

          For example, if you tried to open a mailbox, found it didn't work, then changed those permissions, the permission change wouldn't be seen until the cache is flushed out. The cache is flushed every couple of hours. You should be able to access the mailbox after about three hours at most.

          If it is taking days for the permission change to take effect then either the permissions cache isn't being flushed in time (ie someone has changed the time) or something is wrong with the replication of the Active Directory information which Exchange queries.

          Is Exchange installed on a domain controller?
          How many of your domain controllers are also global catalogs?

          Simon.
          --
          Simon Butler
          Exchange MVP

          Blog: http://blog.sembee.co.uk/
          More Exchange Content: http://exchange.sembee.info/
          Exchange Resources List: http://exbpa.com/
          In the UK? Hire me: http://www.sembee.co.uk/

          Sembee is a registered trademark, used here with permission.

          Comment


          • #6
            Re: mailbox rights

            The exchange is sitting on a DC and I believe one of three DC/s has global catalog on it.

            I have heard about Repadmin Tool which you can determine the last successful replication of all directory partitions, identify inbound and outbound replication partners, identify the current bridgehead servers, view object metadata, and generally manage Active Directory replication topology

            Is anyone familiar on this tool? What other things can I try to troubleshoot this problem?
            There is nothing so useless as doing efficiently that which should not be done at all.

            Comment


            • #7
              Re: mailbox rights

              If Exchange is installed on a domain controller then it must be global catalog. If it isn't then you need to change that.

              Simon.
              --
              Simon Butler
              Exchange MVP

              Blog: http://blog.sembee.co.uk/
              More Exchange Content: http://exchange.sembee.info/
              Exchange Resources List: http://exbpa.com/
              In the UK? Hire me: http://www.sembee.co.uk/

              Sembee is a registered trademark, used here with permission.

              Comment


              • #8
                Re: mailbox rights

                I found out the exchange server is global catalog enabled. The funny thing is that another user with administrative rights on the network managed to add mailboxes and almost instantly the changes were applied . Do you think it could have something with the way my account is set up?
                There is nothing so useless as doing efficiently that which should not be done at all.

                Comment


                • #9
                  Re: mailbox rights

                  I cannot think of anything account specific that would cause that kind of problem. It is a problem I would expect to see affecting all users.

                  Simon.
                  --
                  Simon Butler
                  Exchange MVP

                  Blog: http://blog.sembee.co.uk/
                  More Exchange Content: http://exchange.sembee.info/
                  Exchange Resources List: http://exbpa.com/
                  In the UK? Hire me: http://www.sembee.co.uk/

                  Sembee is a registered trademark, used here with permission.

                  Comment


                  • #10
                    Re: mailbox rights

                    Thanks for your help Simon in the meantime I will continue to try and resolve it and let you know once its been resolved.
                    There is nothing so useless as doing efficiently that which should not be done at all.

                    Comment


                    • #11
                      Re: mailbox rights

                      Hey I just thought I would let anyone who might have the same issue in the future. This issue was resolved by going to the administrative account assign the perms from there instead of going to assign the perms from the user account.
                      There is nothing so useless as doing efficiently that which should not be done at all.

                      Comment

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