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IPhone 2.0 not syncing with Exchange 2003 behind ISA 2000

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  • IPhone 2.0 not syncing with Exchange 2003 behind ISA 2000

    Hi,

    I also got the exact same problem, we're behind a ISA 2000 box.

    Windows mobile and OWA on SSL works fine. Both use the same URL

    Any ideas?

    Thanks

  • #2
    Re: IPhone 2.0 not syncing with Exchange 2003 behind ISA 2000

    Please don't hijack another members thread. Always create one of your own even if you have the exact same problem. Ta.

    Perhaps you could fully explain what your details etc are.
    1 1 was a racehorse.
    2 2 was 1 2.
    1 1 1 1 race 1 day,
    2 2 1 1 2

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    • #3
      Re: IPhone 2.0 not syncing with Exchange 2003 behind ISA 2000

      What certificate are you using as well.
      cheers
      Andy

      Please read this before you post:


      Quis custodiet ipsos custodes?

      Comment


      • #4
        Re: IPhone 2.0 not syncing with Exchange 2003 behind ISA 2000

        Hi,

        OK single Exchange box
        ISA 2000

        OWA \ OMA \ SSL \ Windows mobile devices all work fine with ActiveSync.


        The iphone 2.0 in the browser can access both the OWA page and the OMA page.

        the FQD for OWA \ OMA and activesync is all the same, eg email.company.com

        IPhone 2.0 just won't connect - works fine with imapi but not the activesync option.

        Checked the IIS logs, the phones are not even hitting the servers.

        ISA 2000 has web listens for ports 443 since we already use an SSL key for the OWA and windows devices

        Any idea? Sorry for stealing someones post!

        We're using a certification from Comdo, which works fine for windows mobile devices and should work with the iphone - so they say

        Thanks for your help

        Comment


        • #5
          Re: IPhone 2.0 not syncing with Exchange 2003 behind ISA 2000

          OK fixed - had to do this this on the firewall

          http://support.microsoft.com/default...b;EN-US;304340

          also ensure the exchange rule includes /Microsoft-Activesync-server (check the name of yours in IIS)

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          • #6
            Re: IPhone 2.0 not syncing with Exchange 2003 behind ISA 2000

            ITLondon

            YOU ARE THE MAN.

            We have been trouble shooting this problem for several months now. We tried everything you mentioned above and nothing would work. The reg key edit was the fix. For anyone else reading this. ISA 2000 is not passing back all the options when the IPhone attempts to connect. (if you setup the account from WIFI it will work until the iphone looses something somewhere.) edit the registry per the link to MS site. it will allow all the options to be passed back to the client and works perfectly.

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            • #7
              Re: Thanks for sharing

              Originally posted by ITLondon View Post
              OK fixed - had to do this this on the firewall

              http://support.microsoft.com/default...b;EN-US;304340

              also ensure the exchange rule includes /Microsoft-Activesync-server (check the name of yours in IIS)
              Thanks for sharing your answer with us! I'm sure others will also benefit from knowing what was wrong and how you fixed it.

              Cheers,

              Daniel Petri
              Microsoft Most Valuable Professional - Active Directory Directory Services
              MCSA/E, MCTS, MCITP, MCT

              Comment

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