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Unable to connect Outlook 2007 to OWA

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  • Unable to connect Outlook 2007 to OWA

    Hi all,

    I know that there is a similar post, but this one is a bit different.

    The Main server has Exchange 2003 Standard installed and has been working fine for quite some time. However when users on the TS or even workstation connected to the domain cannot get outlook 2007 to get their exchange email box. They get the following error:
    Cannot open your default e-mail folders. You must connect to microsoft Exchange with the current profile before you can syncronize your folders with your offline folder file.

    Well, we have the ability to get into OWA and that works fine, so I know the exchange server is connected. I also have the ability to ping the server, and connect to any shared resources that are available.
    Not sure why its having a problem connecting to exchange with Outlook 2007. All servers are up to date, all software is too. Any ideas?

  • #2
    Re: Unable to connect Outlook 2007 to OWA

    Hi,

    Have you seen this?

    If not, let us know if it works for you.

    Comment


    • #3
      Re: Unable to connect Outlook 2007 to OWA

      I dont seem to have the following subkey:
      HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\O utlook\RPC

      Comment


      • #4
        Re: Unable to connect Outlook 2007 to OWA

        What do you have after the office part?

        Comment


        • #5
          Re: Unable to connect Outlook 2007 to OWA

          12.0
          access
          common
          outlook
          word

          Comment


          • #6
            Re: Unable to connect Outlook 2007 to OWA

            What should I do now??

            Comment


            • #7
              Re: Unable to connect Outlook 2007 to OWA

              Try removing all local .OST files for the profile. then recreate the profile and see what happens.
              What do I know, I am only 26.

              Comment


              • #8
                Re: Unable to connect Outlook 2007 to OWA

                Still the same error message

                What should I try next?

                Comment


                • #9
                  Re: Unable to connect Outlook 2007 to OWA

                  Fixed the problem by creating the registry key RPC with dword DefConnectOpts - value 0

                  Comment


                  • #10
                    Re: Unable to connect Outlook 2007 to OWA

                    pleased to hear it - thanks for letting us know.

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