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  • Outlook 2003 trying to connect to exchange but specifies another server?

    I have a weird thing happening with my outlook. Every once in a while I get the messsage "outlook is trying to retrieve data from the MS exchange server <servername.domain.local>" But the server that it specifies is not my exchange server. The servers that will show (besides exchange) will be either of my domain controllers. My exchange server is not a DC - its a member server.
    I've even checked the cpu usage on my exch box and its very low so i know our exch 2k3 box does not have high cpu usage.

    I don't think anyone else in the organization is having this problem as I would be getting calls about it, but i seem to be the only one. Any ideas on this?

  • #2
    Re: Outlook 2003 trying to connect to exchange but specifies another server?

    The problem is with your domain controller. When Outlook starts it connects to both your Exchange server and a domain controller. For whatever reason it is having problems communicating with the DC. Therefore you need to look at the DCs to see if there are any issues with them. In particular, make sure they have the latest NIC drivers. If it is Broadcom then they should be dated 2008.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

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    • #3
      Re: Outlook 2003 trying to connect to exchange but specifies another server?

      I would have thought this was more of a DNS problem. Maybe need to check the MX records in your DNS and see what comes back.

      Ta
      Caesar's cipher - 3

      ZKHQ BRX HYHQWXDOOB GHFLSKHU WKLV BRX ZLOO UHDOLVH LW ZDV D ZDVWH RI WLPH!

      SFX JNRS FC U6 MNGR

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      • #4
        Re: Outlook 2003 trying to connect to exchange but specifies another server?

        Outlook doesn't use MX records and neither does Exchange except when sending email to external domains.

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        • #5
          Re: Outlook 2003 trying to connect to exchange but specifies another server?

          Originally posted by Jamie View Post
          I don't think anyone else in the organization is having this problem as I would be getting calls about it, but i seem to be the only one. Any ideas on this?
          If you are the only one with the problem then seems more likely to be a problem with your outlook profile. Try to re-create your outlook profile and see what happens.
          Then, if that doesn't work i'd start looking at name resolution probs.

          Ta
          Caesar's cipher - 3

          ZKHQ BRX HYHQWXDOOB GHFLSKHU WKLV BRX ZLOO UHDOLVH LW ZDV D ZDVWH RI WLPH!

          SFX JNRS FC U6 MNGR

          Comment


          • #6
            Re: Outlook 2003 trying to connect to exchange but specifies another server?

            Thanks for all the responses.

            We do not have any MX records here at the moment as we have an outside provider that handles all of our incoming email. I'll create a new profile on my machine and see what happens. It must be just my pc as I mentioned before that I have not heard anyone else having this issue .. Better to have the tech guy have a problem rather than a user -

            Jamie

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            • #7
              Re: Outlook 2003 trying to connect to exchange but specifies another server?

              do you have anything wierd in your hosts file?
              What do I know, I am only 26.

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              • #8
                Re: Outlook 2003 trying to connect to exchange but specifies another server?

                Are your machine in a different site to the exchange servers?

                http://support.microsoft.com/kb/319206
                cheers
                Andy

                Please read this before you post:


                Quis custodiet ipsos custodes?

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                • #9
                  Re: Outlook 2003 trying to connect to exchange but specifies another server?

                  Well I re-created my outlook profile and that did not seem to fix the issue.
                  Both of my dc's and my exchange server are all in the same domain/site.
                  it must be a dns issue. it could be related to our multiple subnets possibly ..
                  we have vlan's setup on our firewall - our servers are on the 192.168.1. network, our desktops are on the 192.168.2 and .3 networks and we're not using any of the windows servres to distritbute ip's and dns info to all the machines but rather our firewall .. i would like to use our windows server for that feature so maybe that will fix it. but then again, i seem to be the only one having this and not anyone else. nothing is in my hosts file locally ..

                  Comment


                  • #10
                    Re: Outlook 2003 trying to connect to exchange but specifies another server?

                    my primary dc is an hp proliant dl 380 g4. the latest support pack installed is v7.90 and i know that v8.0 is out so fully patching it with the latest support pack might help. it doesnt use a broadcomm nic but rather an hp7222 something nic card. my exch box is an HP 380 dl g5 box with the latest support pack which also has an hp nic , not a broadcomm ..
                    my secondary dc box is an old hp net server LC 2000 but its just a dc and nothing else . .no apps are installed on that machine.

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                    • #11
                      Re: Outlook 2003 trying to connect to exchange but specifies another server?

                      There is nothing wrong with the firewall handing out IP addresses - as long as it is handing out the right information.
                      What you do get if you use Microsoft DHCP services is integrated with AD, including non-AD objects updating the AD integrated DNS.

                      Therefore the first thing I would look at is what DNS information is being handed it. It should be the domain controllers ONLY no external DNS servers anywhere in the network configuration.

                      Simon.
                      --
                      Simon Butler
                      Exchange MVP

                      Blog: http://blog.sembee.co.uk/
                      More Exchange Content: http://exchange.sembee.info/
                      Exchange Resources List: http://exbpa.com/
                      In the UK? Hire me: http://www.sembee.co.uk/

                      Sembee is a registered trademark, used here with permission.

                      Comment


                      • #12
                        Re: Outlook 2003 trying to connect to exchange but specifies another server?

                        That is correct ! its only handing out ip's and our 2 domain controller's & that's it, nothing else. All addresses are internal ip's, nothing external.

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                        • #13
                          Re: Outlook 2003 trying to connect to exchange but specifies another server?

                          Originally posted by Jamie View Post
                          That is correct ! its only handing out ip's and our 2 domain controller's & that's it, nothing else. All addresses are internal ip's, nothing external.
                          to more irriterate what sembee is saying check you exchange server tcp/ip properties and goto advanced and double check the DNS tab to make sure there isnt a any external DNS's listed. Since you say its only you have this issue check your DNS tab as well.
                          What do I know, I am only 26.

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                          • #14
                            Re: Outlook 2003 trying to connect to exchange but specifies another server?

                            hi,

                            I am agree with GrantThomas.

                            Outlook 2003 works with FQDN so you must check with NSLOOKUP that which IP will you get for your exchange FQDN.

                            I have same problem but it was little different.
                            i have exchange server with FQDN twmail.pinklotus.info with local ip 192.168.53.18/24 and also registered with live IP for owa access. so when I enabled internet access for client with isp dns then it resolves exchange FQDN to live ip and MAPI client not working.

                            So please check that you have something problem like this or not.

                            Even I suggest that once check with making host file entry. If you will get exchange server with help of host file entry then 100% problem with your dns given into your client machine.
                            MCITP - MCTS - MCSE

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                            • #15
                              Re: Outlook 2003 trying to connect to exchange but specifies another server?

                              Hosts files are never the fix for the problem and should be avoided.
                              Furthermore having the same host attached to an external and internal IP address should not be a problem unless the machine is able to use external DNS servers.

                              As for using the full FQDN - it uses the server's real name, and can use broadcast if required. The only time it uses an external FQDN is with RPC over HTTPS.

                              Simon.
                              --
                              Simon Butler
                              Exchange MVP

                              Blog: http://blog.sembee.co.uk/
                              More Exchange Content: http://exchange.sembee.info/
                              Exchange Resources List: http://exbpa.com/
                              In the UK? Hire me: http://www.sembee.co.uk/

                              Sembee is a registered trademark, used here with permission.

                              Comment

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