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  • Folder Synchronization Settings

    Hi and thanks in advance. I have looked around, however, have been unable to find the answer to my question. I am perhaps not phrasing it correctly, so, if someone could either tell me the answer or tell me how to phrase it correctly, I would greatly appreciate it.

    I am trying to change the amount of time that Outlook clients poll our Exchange box (Not RPC over HTTPS, just the client on the desktop). In other words, if Exchange is unavailable for a minute or two, I do not want our clients seeing the little notification that pop up and tell them that the box is unavailable. It seems that it happens right away and our help desk gets a ton of calls. They then come see us and by that time, the server is usually available again.
    We do have some clients running in cached mode and others are not. So I guess ultimately, I would like to set the amount of time to like 5 minutes before clients are notified that they can't connect to Exchange. (Completely different from the send/receive functionality.)

    Again, many thanks in advance!!
    Last edited by shanleyp; 12th May 2008, 20:01. Reason: Updating Title.

  • #2
    Re: Folder Synchronization Settings

    You cannot change the behaviour from the server. The most you could do is adjust the box:

    http://support.microsoft.com/kb/293650/

    Of course you should really be looking at why the server is not available during the day.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
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    Sembee is a registered trademark, used here with permission.

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    • #3
      Re: Folder Synchronization Settings

      There are several GPO settings that control the notification balloons. We have ours set so that they never show up. The following settings are what we use to essentially "turn off" the Outlook system tray notifications:

      Microsoft Office Outlook 2003/Outlook System Tray Icon

      Time before notifying of pending RPC via balloon Enabled
      Time to wait if a high bandwidth connection is detected: 10 minutes
      Time to wait if a low bandwidth connection is detected: 10 minutes

      Time before notifying of pending RPC via notifications tray icon Enabled
      Time to wait if a high bandwidth connection is detected: 2 minutes
      Time to wait if a low bandwidth connection is detected: 2 minutes

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      • #4
        Re: Folder Synchronization Settings

        You will need the Office ADM files for the options joeqwerty states.
        http://www.microsoft.com/downloads/d...displaylang=en
        cheers
        Andy

        Please read this before you post:


        Quis custodiet ipsos custodes?

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        • #5
          Re: Folder Synchronization Settings

          Thanks very much! That's exactly what I was looking for. I knew I wasn't phrasing what it was correctly. Again, thanks for your responses!

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