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Exchange calendering troubleshooting

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  • Exchange calendering troubleshooting

    I have a client whose secretary is sending out calender invites to multiple people in the corp. One certain user is not getting these invites. They will not go through if sent directly to her, or if sent to her and others. She can get other mail from this person but not calender invites. Very odd. This is an Exchange 2003 environment, both using Outlook 2007 SP1. Both internal users. Any ideas where I should start for troubleshooting?
    Be easy on me, I'm here to learn

  • #2
    Re: Exchange calendering troubleshooting

    My initial thoughts would be:
    Are there any rules on her PC
    have you checked the junkmail folder
    have you checked the calendar to see if they actually in there rather than the inbox?
    does she use any other method of connecting to the mailbox.
    if you setup a forward on her account to copy all messages to another mailbox does that receive the invite?
    cheers
    Andy

    Please read this before you post:


    Quis custodiet ipsos custodes?

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    • #3
      Re: Exchange calendering troubleshooting

      Originally posted by AndyJG247 View Post
      My initial thoughts would be:
      Are there any rules on her PC
      have you checked the junkmail folder
      have you checked the calendar to see if they actually in there rather than the inbox?
      does she use any other method of connecting to the mailbox.
      if you setup a forward on her account to copy all messages to another mailbox does that receive the invite?
      Yea no rules, this is a fresh install of Office 07
      Checked the junkmail folder
      They are not on the receiving end's calender
      She only uses Outlook 07
      I will have to try that last one
      Be easy on me, I'm here to learn

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      • #4
        Re: Exchange calendering troubleshooting

        What does message tracking show?
        That should show the invite going across and being delivered correctly. If it does then the problem is with the client. Rule is the usual cause, views have also been known to cause the problem.

        Simon.
        --
        Simon Butler
        Exchange MVP

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        • #5
          Re: Exchange calendering troubleshooting

          Mmm the odd thing is, it just works now haha. Nothing changed
          Be easy on me, I'm here to learn

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