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[Exchange 2003] Mail stuck in queue?

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  • [Exchange 2003] Mail stuck in queue?

    Hello,



    I was alerted by MOM that the message queue on Exchange server 1 was high.



    When I logged in and looked at the queue in System Manager there were 0 messages pending.



    When I opened perfmon and monitored the send queue size, there was constantly 39 messages in the queue.



    Very strange.



    So I opened the smtp properties and change the log to verbose. Waited one hour but nothing in there that was not correct. No spam messages being send etc.



    Anyone had a suggestion how there can be 39 messages in the queue without Exchange knowing/displaying it?

  • #2
    Re: [Exchange 2003] Mail stuck in queue?

    Greylisting bug most likely.

    http://theessentialexchange.com/blog...eylisting.aspx

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: [Exchange 2003] Mail stuck in queue?

      Thanks for your reply, but I don't think this is it.

      The Exchange queue is empty says the Exchange Management Console.

      But Microsoft Operations Manager and Performance Monitor say that there are 50 messages in the queue.

      So Exchange lost them somewhere. Very strange.

      I have:
      - rebooted the server
      - dismount the store
      - check the mailboxes
      - try to flush the queue with a command but no luck

      Nothing helped so far.

      Hope anyone has an idea, because i dont have one anymore.

      Comment


      • #4
        Re: [Exchange 2003] Mail stuck in queue?

        In most cases messages stuck in the queues are released by a reboot of the server, as that restarts the SMTP virtual server. The only other time I have seen messages stuck is when it AV software at fault.

        It could also be a false positive - particularly if those messages have been stuck since April. Have you looked in the queue folders with the file system.

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment


        • #5
          Re: [Exchange 2003] Mail stuck in queue?

          The greylisting bug has now been acknowledged by Microsoft and an update released.
          http://support.microsoft.com/kb/950757/

          Simon.
          --
          Simon Butler
          Exchange MVP

          Blog: http://blog.sembee.co.uk/
          More Exchange Content: http://exchange.sembee.info/
          Exchange Resources List: http://exbpa.com/
          In the UK? Hire me: http://www.sembee.co.uk/

          Sembee is a registered trademark, used here with permission.

          Comment


          • #6
            Re: [Exchange 2003] Mail stuck in queue?

            Originally posted by Sembee View Post
            In most cases messages stuck in the queues are released by a reboot of the server, as that restarts the SMTP virtual server. The only other time I have seen messages stuck is when it AV software at fault.

            It could also be a false positive - particularly if those messages have been stuck since April. Have you looked in the queue folders with the file system.

            Simon.

            I have, but they are empty.

            I have moved the mailboxes from the information store to an other information store on another server. Guess what: the queue is now high on the other servers

            Originally posted by Sembee View Post
            The greylisting bug has now been acknowledged by Microsoft and an update released.
            http://support.microsoft.com/kb/950757/

            Simon.
            Thanks. Will look at it.
            Last edited by RedCellNL; 18th August 2008, 11:02.

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