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  • OWA with Multiple BE Servers

    I am running two Exchange servers but OWA does not recognize users on the New Exchange Server. When trying to login on a test account on the new server, I only get an error screen. I uninstalled and reinstalled in case I made an error somewhere but that di dnot work. OWA only recognizes users on the Primary Exchange server. Any ideas would be greatly appreciated.
    Last edited by mleible; 26th March 2008, 23:05. Reason: Better Clarify the post...

  • #2
    Re: OWA with Multiple BE Servers

    Is this internally or externally?
    If you connect to the server directly, what happens?
    Your post doesn't really help - saying you get an error isn't very helpful in diagnosing the problem.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: OWA with Multiple BE Servers

      k, sorry.

      When I use Outlook to connect via the LAN locally, I have no problem sending/receiving emails. When I use OWA, I get
      "Internet Explorer cannot display the webpage
      Most likely causes:
      You are not connected to the Internet
      The Website is encountering problems
      there might be an typing error in the address"

      None of those are right as I can sign in to my account which is on the primary Exchange server. I can not, however, on the test account on the second Exchange Server. The Primary is running on SBS and the second is on it's own server and is Exchange Server 2003, Standard. The primary is going to be decommissioned once the mailboxes and public folders are moved over but I am still hoping to keep IIS in the SBS running the OWA so I will not have to change addresses or MX records.

      Thanks for all your help.
      -Mike

      Comment


      • #4
        Re: OWA with Multiple BE Servers

        That is a standard message from Internet Explorer, which doesn't actually tell you a great deal.

        When you connect to OWA from outside the network, which physical machine are you connecting to? The existing machine or the new one? If you are connecting to the existing machine then it will attempt to redirect you to the REAL name of the other machine automatically. That behaviour cannot be changed. The new server needs to be exposed to the internet and you need to connect to that directly.

        However when I asked about whether it was internal or external, it wasn't Outlook I was referring to, but whether OWA works internally or externally.

        Rule number one with OWA - does it work inside? If it does then the problem is not with Exchange.

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment


        • #5
          Re: OWA with Multiple BE Servers

          OWA does not work internally or externally for that account. When I use Firefox to try and connect then it seems to do what you said...it redirects to the following address:

          https://wave-mail.7thwave.local/exchange/

          The correct address is:

          https://mail.7thwavelabs.com/exchange

          Wave-mail is the name of the server that the new install was done on.

          Microsoft IE does not do the same thing....

          -Mike

          Comment


          • #6
            Re: OWA with Multiple BE Servers

            Internet Explorer will be trying to do the same thing, or at least something similar.
            If you connect to the new server directly, using http://servername/exchange internally - does OWA work? You need to verify that OWA is working correctly first.

            I suspect that you are having problems with the redirect - where Exchange attempts to redirect the user to the correct server automatically.

            Simon.
            --
            Simon Butler
            Exchange MVP

            Blog: http://blog.sembee.co.uk/
            More Exchange Content: http://exchange.sembee.info/
            Exchange Resources List: http://exbpa.com/
            In the UK? Hire me: http://www.sembee.co.uk/

            Sembee is a registered trademark, used here with permission.

            Comment


            • #7
              Re: OWA with Multiple BE Servers

              It worked when I went to both servers manually like your instructions said. The primary and secondary servers worked at http://servername/exchange.

              I guess the redirect is not working when it is coming in from the internet...Any ideas???

              THX
              -Mike

              Comment


              • #8
                Re: OWA with Multiple BE Servers

                If it works inside then the behaviour you are seeing is by design.

                If you connect to server1, but the mailbox is server2, then Exchange will attempt to redirect the user to server2's REAL name. That behaviour cannot be changed - as I stated in an earlier post.

                You have three options.

                1. Only grant OWA access to one or other of the server.
                2. Both servers have to be exposed to the internet - with the users knowing which one to access
                3. Standup a temporary frontend server to act as a proxy.

                Simon.
                --
                Simon Butler
                Exchange MVP

                Blog: http://blog.sembee.co.uk/
                More Exchange Content: http://exchange.sembee.info/
                Exchange Resources List: http://exbpa.com/
                In the UK? Hire me: http://www.sembee.co.uk/

                Sembee is a registered trademark, used here with permission.

                Comment


                • #9
                  Re: OWA with Multiple BE Servers

                  I may be (completely) on the wrong track here but as SBS is mentioned is ISA involved?
                  cheers
                  Andy

                  Please read this before you post:


                  Quis custodiet ipsos custodes?

                  Comment


                  • #10
                    Re: OWA with Multiple BE Servers

                    Whether ISA is involved or not wouldn't really matter. ISA doesn't change the behaviour of Exchange.

                    SImon.
                    --
                    Simon Butler
                    Exchange MVP

                    Blog: http://blog.sembee.co.uk/
                    More Exchange Content: http://exchange.sembee.info/
                    Exchange Resources List: http://exbpa.com/
                    In the UK? Hire me: http://www.sembee.co.uk/

                    Sembee is a registered trademark, used here with permission.

                    Comment


                    • #11
                      Re: OWA with Multiple BE Servers

                      Ok no probs, just wondering if it was redirecting.
                      cheers
                      Andy

                      Please read this before you post:


                      Quis custodiet ipsos custodes?

                      Comment

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