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ASAP: recovery with 0 retention!

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  • ASAP: recovery with 0 retention!

    one of my clients delete the all her contacts in the smartphone causing the deletion of all contacts in the exchange mailbox, how can I restore them???

    NiTo

  • #2
    Re: ASAP: recovery with 0 retention!

    more details: exchange 2003 SP1, the smartphone is a nokia with MFE
    I check already the option to add the key DumpsterAlwaysOn and recovery deleted items thru OWA

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    • #3
      Re: ASAP: recovery with 0 retention!

      You will have to restore from backup. The way that the smartphone device sync means that the data is removed in such a way that the data is removed from the store permanently.

      Any reason you are still on Exchange 2003 SP1 ?

      Simon.
      --
      Simon Butler
      Exchange MVP

      Blog: http://blog.sembee.co.uk/
      More Exchange Content: http://exchange.sembee.info/
      Exchange Resources List: http://exbpa.com/
      In the UK? Hire me: http://www.sembee.co.uk/

      Sembee is a registered trademark, used here with permission.

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      • #4
        Re: ASAP: recovery with 0 retention!

        And with retention will help to recovery this itmes in te future?

        Can I recovery from the ost file?

        You are right my Exchange is full updated.

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        • #5
          Re: ASAP: recovery with 0 retention!

          Hi ,

          If you are using exmerge backup system ..with it you can also restore earlier mailbox file ..

          Kathy

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          • #6
            Re: ASAP: recovery with 0 retention!

            Deleted item retention wouldn't help with this. The only way that I know of to get the data back is via a restore from an information store backup.

            I am not a fan of the exmerge method of "backup".

            Simon.
            --
            Simon Butler
            Exchange MVP

            Blog: http://blog.sembee.co.uk/
            More Exchange Content: http://exchange.sembee.info/
            Exchange Resources List: http://exbpa.com/
            In the UK? Hire me: http://www.sembee.co.uk/

            Sembee is a registered trademark, used here with permission.

            Comment


            • #7
              Re: ASAP: recovery with 0 retention!

              Is very interesting, I export the mailbox(with the deletd items) from the exchange to a pst using the exmerge 1 hour after the user delete the all items, and I found at the deleted items folder a lot of the deleted items that was not at the recovery deleted items at the outlook and OWA.

              This is not a case of exmerge backup, is a case of exmerge recovery...

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