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  • Intelligent Message Filter

    i was reading this particular article http://www.amset.info/exchange/imf.asp and if anyone has configured the intelligent Messege Filter and i was wondering how do you set it so all that junk email does not get deleted and it just goes to the users junk email folder? and they decide what to delete?

  • #2
    Re: Intelligent Message Filter

    I would assume that you could change the Gateway Blocking Configuration to No Action then setup you SCL for Store Junk E-mail Configruation to your desired level.

    P

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    • #3
      Re: Intelligent Message Filter

      I would have to say though that if you are not looking to block any messages at all at the server, then what is the point in using IMF, other than to get the messages in to the junk email folder? Most users don't want to see the junk email at all.

      Simon.
      --
      Simon Butler
      Exchange MVP

      Blog: http://blog.sembee.co.uk/
      More Exchange Content: http://exchange.sembee.info/
      Exchange Resources List: http://exbpa.com/
      In the UK? Hire me: http://www.sembee.co.uk/

      Sembee is a registered trademark, used here with permission.

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      • #4
        Re: Intelligent Message Filter

        well...i just dont or i should say am afraid that what if the server thinks its spam and its...actually NOT spam... and it never gets there becuase the server deleted it then am ganna have alot of angry calls...lol...so...i was thinking of making the server delivering whatever it tought it was spam to the users junk crap and they choose what to delete...?? or is the spam filter relaible...and wont delete REAL email

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        • #5
          Re: Intelligent Message Filter

          Well I can tell you what I do. I donít rely only on IMF. I also have MailEssentials installed on our two FE servers that handle all incoming and outgoing mail. Even then spam still finds its way thought. Spammers This is my number 1 complaint from my users.

          One thing I do with IMF is I have it set relatively high [8] and have it setup to reject e-mails. So on rare occasions it does flag legitimate e-mail, the sender gets an NDR. You can customize the NDR message too. Or you could archive them and go through them manually, But thatís not fun.

          So you can have IMF reject a good number of these e-mail immediately. Then you could set Store Junk E-Mail configuration lower than 8 letís say 6.. To have your users delete those. Getting too aggressive on identify spam will flag false positives. The balance is up to you.

          P

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          • #6
            Re: Intelligent Message Filter

            Well I can tell you that users are never going to be happy regarding spam. If they get one spam email they are going to complain. If one legitimate email gets blocked they are going to complain. I Use the IMF configured to archive the messages that it blocks and use IMFCompanion to monitor the archive folder and provide me with whitelist capability. If a legitimate email gets blocked you can go into IMFCompanion, find it, and deliver it to the recipient.

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            • #7
              Re: Intelligent Message Filter

              As Joe has stated - you are in a no win situation with spam.
              Some users will not want to see any, others will want to see everything because they don't trust the technology.
              The way I work is that I only block stuff I am really sure, and I mean REALLY sure is spam. Anything else is archived and then viewed with one of the tools that are available.

              If you are concerned then an outsourced solution might be better. Some of the outsourced solutions will email the users a list of messages that were blocked, allowing them the chance to recover the message.

              Simon.
              --
              Simon Butler
              Exchange MVP

              Blog: http://blog.sembee.co.uk/
              More Exchange Content: http://exchange.sembee.info/
              Exchange Resources List: http://exbpa.com/
              In the UK? Hire me: http://www.sembee.co.uk/

              Sembee is a registered trademark, used here with permission.

              Comment

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