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Exchange 2000 M Drive different than Outlook Folder

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  • Exchange 2000 M Drive different than Outlook Folder

    I have found that the M drive is a good place to do a global search of users mailboxes (e.g. Items over 10 mb in size). Then I could see who was hoarding large emails, usually in Deleted Items or mutliple copies in Sent Items. This normally works fine. I do the file management/deletion within Outlook itself, not from Windows Explorer.

    I have found a few situations where the files found on the M drive do not exist in the users folders. e.g. One user shows they have a dozen emails of 10 - 20 mb each in their deleted and sent items folders, but when I go to their mailbox, those folders are empty (and no view filter exists).

    A) Why do they show differently?

    B) Is it OK to delete these orphans using Windows Explorer on the M drive?

    Thanks
    -Randy-

  • #2
    Re: Exchange 2000 M Drive different than Outlook Folder

    I hate to be the one to break bad news to you, but what you've been doing is to slowly mess up your database. Slowly but surely. Get out your crash helmet, coz messing with your M drive will get you restoring pretty soon.

    Ever wonder why they yell DO NOT BACKUP or AV SCAN YOUR M DRIVE!!!!!!! DO NOT TOUCH THE PERMISSIONS ON YOUR M DRIVE!!!!!! DO NOT MOVE ITEMS OR EDIT ITEMS ON YOUR M DRIVE?

    Ever wonder why they removed it from Ex2003?
    Cheers,

    Daniel Petri
    Microsoft Most Valuable Professional - Active Directory Directory Services
    MCSA/E, MCTS, MCITP, MCT

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    • #3
      Re: Exchange 2000 M Drive different than Outlook Folder

      Thanks for the additional warning on not messing with the M drive, point taken.

      Back to the other part of my question... if the contents of some folders on the M drive do not correspond to the folders in Outlook, is there some integrity or data verification process I can (or should) run?

      -Randy-

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      • #4
        Re: Exchange 2000 M Drive different than Outlook Folder

        if your outlook client is operating correctly, then follow DP's advice (and everyone in the microsoft community) and dont mess with the M drive.

        there are plenty of articles on how to restore the M drive and why not to mess with it...

        http://support.microsoft.com/kb/821836
        http://support.microsoft.com/kb/298924/
        http://support.microsoft.com/kb/281673/
        http://www.petri.com/restore_the_m_d...hange_2003.htm
        its easier to beg forgiveness than ask permission.
        Give karma where karma is due...

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