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Users not showing up in GAL

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  • Users not showing up in GAL

    I am setting up a brand new Active Directory infrastructure running on Server 2003 x64 bit edition and a brand new Exchange 2003 server running on Server 2003 standard.

    I have been able to add the AD users to exchange and have the mailboxes created in the mailbox store.

    I am unable to have any of these users appear in the GAL or anywhere under the Recipients tab. I have ensured that the GAL has the correct filter rules. The RUS are up and running and have been re-built. All of my users do not have the "Hide for Exchange address lists" checked.

    I can use whatever help people can give.

    Thank you!!!

  • #2
    Re: Users not showing up in GAL

    what are the permissions for the GAL?
    Technology is only as good as those who use it

    My tech blog -


    • #3
      Re: Users not showing up in GAL

      1. Are you using cache mode?
      2. Can you see the users from OWA?
      3. Did you try to update the RUS?
      CNE 5, CCA, MCSE NT4.0-2003, MCSE 2003 messaging, Exchange Server MVP.
      Tzahi Kolber - IT Supervisor
      Polycom Israel.