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  • OWA Problem

    OWA Problem

    Dear all,

    we all know that if i want to access a user's mailbos using OWA, i just need to type "http://Server_name/exchange/User_name" in the browser, it will prompt me for the username & password and open the mailbox.

    now the problem is that this method is not working with all users, some users when i tried to open their mailbox with this method, it just give me
    "page can't be dispalyed" and even didn't prompt me about username & password, and some users it prompt me about username & password and when i enter the right username & password, it give me also "page can't be displayed".

    if i type only "http"//server_name/exchange",it works normally, it prompt me for a user & password and when i type it right it open the mailbox.


    and soms users is working normally, if you type
    "http://Server_name/exchange/User_name", it prompt for a username & password and open the mail box.

    the problem is that i have a user need to access multible mailboxes using OWA.


    so , what do you think about that ??????

  • #2
    Re: OWA Problem

    Does the user have the correct permissions for the other mailboxes?

    Simon.
    --
    Simon Butler
    Exchange MVP

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    Comment


    • #3
      Re: OWA Problem

      no, the user don't have permission for other mailboxes, but why he need a permssion.?? if he login with his account and type in the browser "http://Server_name/exchange", it will automatically open his OWA Mailbox, and if he typed "http://server_name/exchange/Otheu_User_name", it should prompt him for a username & password, if he provide the correct username & Password, he will login.

      so why he need to have a permission??

      anyway, the user don't have a permission to the other mailboxes

      Comment


      • #4
        Re: OWA Problem

        about the "Other Mailbox permissions" issue, i already tried now to give the user a "Full MailBox Right" permission to other mailbox, and tried to type "http"//server_name/exchange/other_user_name", and it also give me "page can't be displayed",

        even if i login for example with "user1" and i typed "http//server_name/exchange/User1", it also give me "page can't be displayed".


        by the way, not all mailboxes i try to open give me this error, i try to open some other mailboxes by typing "http"//server_name/exchaneg/other_user_name", it prompt me for a username & password and allow me to login if i provide the right username & password.


        so what do you see??

        Comment


        • #5
          Re: OWA Problem

          Have you verified that OWA is enabled for the affected user on the Exchange Features tab of the user account properties?

          Comment


          • #6
            Re: OWA Problem

            Yes, i verified that it's enabled for all users & i disable it and anable again also. but the problem still exist.

            Comment


            • #7
              Re: OWA Problem

              HI Mr.Fox2000

              What Exchange topology are using e.g. Front end/back end load balanced front end single back end?

              And is it the same problem for the same users every time or does the error come and go?

              Regards

              Telco966

              Comment


              • #8
                Re: OWA Problem

                it's just one exchange Server, and this problem is permenant

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