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  • Exchange Message Format

    Hi everyone, has anyone came across the following problem and found a soluition. We are using Outlook 2003, Exchange Server 2003. When a user composes an email, the formatting of the email is fine, but once the email has been sent and you go into the sent items folder, the formatting has change to capitals in certain sections of the email, this has happened with RTF and HTML formats,any ideas.

    Cheers

  • #2
    Re: Exchange Message Format

    That sounds like a plugin could be changing something. What else is on the machine? It isn't something I have seen happen on a native machine.

    If it happens to all emails, does it affect all users or just a few. If a few, does it follow to another machine, to OWA?

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

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    • #3
      Re: Exchange Message Format

      It happens random and to random users. I've seen other people post this problem on other sites but with no answer.

      Comment


      • #4
        Re: Exchange Message Format

        Random problems with rarely get answers because it is random. If you cannot replicate the problem on demand then troubleshooting it becomes almost impossible. You would probably stumble over the solution by accident rather than something that you have done.

        You will have to monitor it until you get an pattern - without a pattern is a fishing trip.

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment

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