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  • Messages stick when sent to multiple users

    I am having a strange problem when an email is sent externally to multiple people. It seems to stick in the SMTP conector to my ISP's mail server. This in turn blocks up all the other email that is trying to be sent.

    When I clear the message to multiple external users the problem goes away almost instantly.

    Has anyone seen this before?

    Thanks

  • #2
    Re: Messages stick when sent to multiple users

    1. If you send those emails to many receipients in one organization / company, maybe the problem is in the specific company?
    2. Did you try send email to only one recepient in this company?
    3. Did you try send those emails from outside email account like hotmail / gmail?
    CNE 5, CCA, MCSE NT4.0-2003, MCSE 2003 messaging, Exchange Server MVP.
    Tzahi Kolber - IT Supervisor
    Polycom Israel.

    Comment


    • #3
      Re: Messages stick when sent to multiple users

      Hi tkolber,

      Originally posted by tkolber View Post
      1. If you send those emails to many receipients in one organization / company, maybe the problem is in the specific company?
      The emails are sent to many different companies. and have beween 8 - 20 recipients with the ones I have seen so far.

      Originally posted by tkolber View Post
      2. Did you try send email to only one recepient in this company?
      Email is working fine apart from the problem described.

      Originally posted by tkolber View Post
      3. Did you try send those emails from outside email account like hotmail / gmail?
      Yes, I tried from gmail and it works fine

      Thanks for taking the time to reply.

      Comment


      • #4
        Re: Messages stick when sent to multiple users

        1. Do you send emails with large attachments?
        2. Did you try checking with the ISP if there is load on the internet connection to the ISP - check with them.
        CNE 5, CCA, MCSE NT4.0-2003, MCSE 2003 messaging, Exchange Server MVP.
        Tzahi Kolber - IT Supervisor
        Polycom Israel.

        Comment


        • #5
          Re: Messages stick when sent to multiple users

          Originally posted by tkolber View Post
          1. Do you send emails with large attachments?
          The emails have had attachments but the largest was 250kb

          Originally posted by tkolber View Post
          2. Did you try checking with the ISP if there is load on the internet connection to the ISP - check with them.
          The ISP is BT, I have not checked with them but I would imagine they should have a robust service.

          It also happens when I set exchange to route mail through DNS from my server.

          thanks again

          Comment


          • #6
            Re: Messages stick when sent to multiple users

            1. Check with the ISP about rebust - Don't think
            2. Check with the ISP if you can set smart host and see if it is OK.
            CNE 5, CCA, MCSE NT4.0-2003, MCSE 2003 messaging, Exchange Server MVP.
            Tzahi Kolber - IT Supervisor
            Polycom Israel.

            Comment


            • #7
              Re: Messages stick when sent to multiple users

              Originally posted by tkolber View Post
              1. Check with the ISP about rebust - Don't think
              2. Check with the ISP if you can set smart host and see if it is OK.



              Thank I'll do this today !

              Comment

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