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Exchange 2003 - Deleted email returns to Inbox

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  • Exchange 2003 - Deleted email returns to Inbox

    Hello,

    I recently setup a new server running SBS 2003 and Exchange 2003.
    Before this I was running Exchange 2000 so I just transferred all the
    mailboxes to Exchange 2003. Now I have a few users that cannot delete
    email from within Outlook or OWA. Once they delete a message, it is
    returned to their Inbox as an unread message and never gets deleted.
    This problem did not occur when running Exchange 2000, rather it
    started occuring when I implemented Exchange 2003. Any advise as to
    why this is happening to some users and not all, and a possible way to
    fix it would be appreciated.

    Thanks

  • #2
    Re: Exchange 2003 - Deleted email returns to Inbox

    Thats a strange one, never seen that before.

    Is it happening for all users or just certain users?
    Have you tried deleting / recreating their outlook profile?
    If you create a brand new user and mailbox do they encounter the same problem?

    Michael
    Michael Armstrong
    www.m80arm.co.uk
    MCITP: EA, MCTS, MCSE 2003, MCSA 2003: Messaging, CCA, VCP 3.5, 4, 5, VCAP5-DCD, VCAP5-DCA, ITIL, MCP, PGP Certified Technician

    ** Remember to give credit where credit is due and leave reputation points sigpic where appropriate **

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    • #3
      Re: Exchange 2003 - Deleted email returns to Inbox

      It is only happening to certain users. I have deleted and recreated their outlook profile and it is still happening. When I create a new user, they do not experience the problem. I have checked everything and have been trying to figure out what could cause the problem. This is the first time I have ever experienced a problem like this and I am just looking for any possible solution or cause to this problem.

      Paul

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      • #4
        Re: Exchange 2003 - Deleted email returns to Inbox

        What about moving the messages to a PST? Are the messages reappear in the the Inbox also?
        Are these messages (that intend to be deleted) new or old (received by Exchange 2000)?
        Regards,
        Csaba Papp
        MCSA+messaging, MCSE, CCNA
        ...............................
        Remember to give credit where credit is due and leave reputation points where appropriate
        .................................

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