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Email account issues

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  • Email account issues

    I think this is the right place for this i hope. I have a user that cannot open attachemts from one computer in our building. From her normal workstation it's no problem, but when she is in the front of the building at the service desk she get's a wierd error opening attachments. So the error is something like Can't create (insert file name) right click and save in a folder and check the permissions of that folder. Now the thing is we are working toward getting Exchange set up but at the moment don't have that. So how i have it set up is that the pst files are sitting on a share on the server, this wouldn't effect her problem would it? I have no idea what could be creating this problem. It seems to me that it is almost a user file limit size or something.

  • #2
    Re: Email account issues

    1. Did you try delete the outlook profile and recreate it?
    2. Do you have Office 2003 SP2 installed on this workstation? if not - install it.
    3. Did you try doing that when the PST is local?
    CNE 5, CCA, MCSE NT4.0-2003, MCSE 2003 messaging, Exchange Server MVP.
    Tzahi Kolber - IT Supervisor
    Polycom Israel.