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Users cannot send mails between multiple Administrative groups in Exchange 2000

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  • Users cannot send mails between multiple Administrative groups in Exchange 2000

    Hi
    i have a single Windows 2000 Forest with multiple child domains.The Parent domain has exchange 2000 installed.The child domains also have exchange 2000 in place that are the part of same exchange organization of parent domain.i have created multiple administrative groups and placed each exchange server in thier respective Administrative group.
    However if User A wants that is the part of Exchange Adminstrative Group A wants to send a mail to (User B) who is the part of Exchange Administrative Group B, it gives a System Undeliverable message ,
    Mails cannot route between multiple Administrative groups.
    Is it the permission problem.
    I have created the Routing group connector beween Admistartive group A and Administrative group B,However Users are unable to send mails.

    Please Advice.

    Regards,
    Imran.

  • #2
    Re: Users cannot send mails between multiple Administrative groups in Exchange 2000

    Admin groups and routing groups are different things.
    Which have you created?

    Admin groups are admin boundaries only. They play no part in the delivery of email.
    Routing groups for for email message movement. They play no part in the administration of the server.

    If it is routing groups that you have created, along with routing group connectors, then you need to ensure that certain things work.

    If you have changed the FQDN on the SMTP virtual servers, then ensure that the name you have entered there resolves internally to the correct INTERNAL IP address.
    Ensure that the other servers all resolve and can connect on all three combinations of connections:

    telnet ip.add.re.ss 25
    telnet netbios 25
    telnet servername.domain.com 25

    If any of those fail then you will have a problem.

    Finally I also recommend that you change the IP address setting on the SMTP virtual server of each Exchange server from All Unassigned to the actual IP address of the server. If you have to change that value, remove and recreate the Routing Group Connectors.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
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