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  • xch2003 - cant send to just one recipient- only two or more

    hi.
    i know it sounds wierd but.
    when a recipient tries to send to another recipient he get's an administrator error that the recipient does not exist (altough it does)

    now,
    if for example i will write "nim" and press ctrl+k i will find "nimrod".
    if i put another person on BCC they both will get the message with no errors.
    all of the address lists work ok.

    does anyone come across something like this before?

    background:

    1. i migrated two weeks ago from sbs2000 to sbs2003- everything worked ok
    (i gave all the users 3 or more aliases)
    2. i tried to rebuild the GAL
    3. i updated everything on the xch system manager that can be updated
    4. i didnt see anything on the event viewer

    10x in advance,

    Or Czerninski
    [email protected]
    Best regards,
    Or.

  • #2
    Re: xch2003 - cant send to just one recipient- only two or more

    Can you detail the exact steps you take when does and does not go through?
    Regards,
    Jeremy

    Network Consultant/Engineer
    Baltimore - Washington area and beyond
    www.gma-cpa.com

    Comment


    • #3
      Re: xch2003 - cant send to just one recipient- only two or more

      hi,
      10x for the response.

      i i understand ur question:

      i press n + ctrl k
      i find "nimrod"

      i try to send him a message

      i get back:

      The following recipient(s) could not be reached:

      Nimrod on 10/17/2006 4:35 PM
      The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
      <my.domain #5.1.1>

      I try again.
      i do the exact same steps but i Put Myself in the BCC line.

      and then it works...
      Best regards,
      Or.

      Comment


      • #4
        Re: xch2003 - cant send to just one recipient- only two or more

        Hmm, that is strange.

        Have a read to see if this applies.
        Numeric Code: 5.1.1

        Possible Cause:
        The e-mail account does not exist at the organization the message was sent to. This issue may occur if there was a problem when users were moved between sites. For example, if a former Administrative_Group_1 user moves to Administrative_Group_2 and then replies to an old e-mail message, or if the user does not re-create his or her Outlook profile, an old Administrative Group style LegDN address will be used, and an NDR is generated.
        The message was sent to obsolete personal address book entries.
        The categorizer rejected delivery because you configured your SMTP contact with see comment SMTP RFC821 characters.
        Troubleshooting: Use the troubleshooting procedure described for numeric code 5.1.0.
        From http://support.microsoft.com/kb/284204/
        Regards,
        Jeremy

        Network Consultant/Engineer
        Baltimore - Washington area and beyond
        www.gma-cpa.com

        Comment


        • #5
          Re: xch2003 - cant send to just one recipient- only two or more

          OK,
          i've done some testing and guess what i found?

          when i use OWA everything is ok.

          so for the test- i tried to stop working in cached mode.

          and it worked!


          so,
          I guess the problem is in the Offline Address Lists.

          now i checked again in the event viewer and i saw this error message:

          Source: MSExchangeSA | Catagory: OAL Generator EventID: 9330
          OALGen encountered error 8004010f (internal ID 500034f) accessing Active Directory for '/o=domain/cn=addrlists/cn=oabs/cn=Default Offline Address List'.
          - /o=domain/cn=addrlists/cn=oabs/cn=Default Offline Address List

          I found this article on google:
          http://blogs.msdn.com/dgoldman/Default.aspx?p=2

          and i'll check it.

          (if u already know this problem- help will be great)

          10x

          Or Czerninski
          [email protected]
          Last edited by orczer; 17th October 2006, 16:50.
          Best regards,
          Or.

          Comment


          • #6
            Re: xch2003 - cant send to just one recipient- only two or more

            These links look promising
            http://www.google.com/search?sourcei...rror+8004010f+
            Regards,
            Jeremy

            Network Consultant/Engineer
            Baltimore - Washington area and beyond
            www.gma-cpa.com

            Comment


            • #7
              Re: xch2003 - cant send to just one recipient- only two or more

              hi,
              10x
              apperantly it's a bug in service pack 1 and microsoft are aware of the problem.
              i did what it says.
              + i rebuild the Recipient Update Service (both enterprise and domain)

              I hope it will work.

              here is the resolution - if someone encouters the same problem.

              Source: MSExchangeSA | Catagory: OAL Generator EventID: 9330
              CAUSE
              This problem occurs if the [MSEMS_DSA_Admin] section of the Mapisvc.inf file in the %SystemRoot%\system32 folder contains the following entry:
              6603001f=Server_Name

              RESOLUTION
              To resolve this problem, follow these steps:1. Click Start, click Run, type %SystemRoot%\system32\mapisvc.inf, and then click OK.
              2. Locate the [MSEMS_DSA_Admin] section.
              3. Locate and then delete the following entry:
              6603001f = Server_Name
              Note The Mapisvc.inf file contains a 6603001f entry and a 6603001e entry. When you follow these steps, do not delete the 6603001e entry.

              STATUS
              Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

              10x Jeremy.
              cross ur fingers.

              Or Czerninski.
              [email protected]
              Best regards,
              Or.

              Comment

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