I recently got a call from a friend, running a hp slim desktop with winvista, and she said she tried doing a system restore because she was having problems with her dvd burner it was freezing during the final burn process. After performing the sys restore all of her files, programs were deleted and everything reverted back to default. I asked her to perform a another sys restore to revert back to her original settings on one of the previous restore points but none were found. I then asked her to perform a search through windows search by pressing f3 to due a quick search not one file or program was found throught the search, in the start menu, or in the main c:/. I have not gone to asses the damage I will later but has anyone heard of deletion of files and programs through syst restore and how to recover them. I thought of using recuva but I will not know more until I go check it out any information or recovery software on this major problem would help thanks.
No announcement yet.
problems with win vista sys restore