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  • runtime error on wake from sleep

    I'm seeing a runtime error for C:\windows\explorer.exe on return from sleep. In the event viewer I see error 1000 but I can't seem to figure out what is causing it. Has anyone seen this before?

    Thanks,

    Brian

  • #2
    Re: runtime error on wake from sleep

    1000 is a common event I'd. If you post the full event including source maybe someone can help...


    Gotta have more cowbell...
    Rules of life:
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    2. Simplicity is godliness
    3. Scale with extreme prejudice


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    • #3
      Re: runtime error on wake from sleep

      This is the full Error in the event viewer log:

      Log Name: Application
      Source: Application Error
      Date: 12-Aug-13 1:43:42 PM
      Event ID: 1000
      Task Category: (100)
      Level: Error
      Keywords: Classic
      User: N/A
      Computer: annalp.test.rtssoftware.co.il
      Description:
      Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
      Faulting module name: PWMIF64V.Dll, version: 1.0.0.0, time stamp: 0x4c03f196
      Exception code: 0x40000015
      Fault offset: 0x000000000001d25e
      Faulting process id: 0xce8
      Faulting application start time: 0x01ce91e3a79704e4
      Faulting application path: C:\Windows\Explorer.EXE
      Faulting module path: C:\PROGRA~2\ThinkPad\UTILIT~1\PWMIF64V.Dll
      Report Id: ba3b6aa3-0376-11e3-a151-5cac4cc91a92
      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
      <Provider Name="Application Error" />
      <EventID Qualifiers="0">1000</EventID>
      <Level>2</Level>
      <Task>100</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2013-08-12T17:43:42.000000000Z" />
      <EventRecordID>134565</EventRecordID>
      <Channel>Application</Channel>
      <Computer>annalp.test.rtssoftware.co.il</Computer>
      <Security />
      </System>
      <EventData>
      <Data>Explorer.EXE</Data>
      <Data>6.1.7601.17567</Data>
      <Data>4d672ee4</Data>
      <Data>PWMIF64V.Dll</Data>
      <Data>1.0.0.0</Data>
      <Data>4c03f196</Data>
      <Data>40000015</Data>
      <Data>000000000001d25e</Data>
      <Data>ce8</Data>
      <Data>01ce91e3a79704e4</Data>
      <Data>C:\Windows\Explorer.EXE</Data>
      <Data>C:\PROGRA~2\ThinkPad\UTILIT~1\PWMIF64V.Dll </Data>
      <Data>ba3b6aa3-0376-11e3-a151-5cac4cc91a92</Data>
      </EventData>
      </Event>

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      • #4
        Re: runtime error on wake from sleep

        This is what you want to investigate:


        Faulting module path: C:\PROGRA~2\ThinkPad\UTILIT~1\PWMIF64V.Dll


        The PWMIF64V.Dll file seems to be part of Lenovo's power management utility. Find out if there is an update available for it. Failing that, uninstall and reinstall it.
        A recent poll suggests that 6 out of 7 dwarfs are not happy

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        • #5
          Re: runtime error on wake from sleep

          Originally posted by Blood View Post
          This is what you want to investigate:


          Faulting module path: C:\PROGRA~2\ThinkPad\UTILIT~1\PWMIF64V.Dll


          The PWMIF64V.Dll file seems to be part of Lenovo's power management utility. Find out if there is an update available for it. Failing that, uninstall and reinstall it.


          Bingo - That is indeed your culprit.

          Try going to Lenovo's site to see if they have any updates for the utility, You could also just uninstall it and allow Window power management to do the needful, but you might lose some functionality specific to Lenovo...
          Rules of life:
          1. Never do anything that requires thinking after 2:30 PM
          2. Simplicity is godliness
          3. Scale with extreme prejudice


          I occasionally post using a savantphone, so please don't laugh too hard at the typos...

          Comment

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