Announcement

Collapse
No announcement yet.

Win 7 network problem

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Win 7 network problem

    Hi, i just bump into a weird problem on win 7.

    There's one notebook using win 7,its experiencing this weird problem with its networking. It can use email (connect using outlook 2007) and internet, but it can't open network shared folder on the file server and unable to browse the network.

    I tried re-installing network adapter services, no effect.

    I tried system restore, it solve the problem for a while, but today it came back again (suspecting it because of some windows update patch?).

    anybody ever come across this kind of issue with win 7?

  • #2
    Re: Win 7 network problem

    Domain or workgroup?
    Which Win7 edition?
    WiFi or Wired?

    Can you post the result of an IPCONFIG/ALL from the problem notebook and from a good one?
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

    Comment


    • #3
      Re: Win 7 network problem

      Wired, Win 7 Pro, Domain

      Comment


      • #4
        Re: Win 7 network problem

        can you ping the server via both fully qualified domain name, and by just it's name?

        ie:

        server.domain.local and just "server"

        ?
        what happens if you try "net view"
        Please do show your appreciation to those who assist you by leaving Rep Point https://www.petri.com/forums/core/im.../icon_beer.gif

        Comment


        • #5
          Re: Win 7 network problem

          What is the Status and Start Type of both services 'TCP/IP NetBIOS Helper' and 'Computer Browser'?

          /Rems

          This posting is provided "AS IS" with no warranties, and confers no rights.

          __________________

          ** Remember to give credit where credit's due **
          and leave Reputation Points for meaningful posts

          Comment


          • #6
            Re: Win 7 network problem

            as per Tom's request please post an ipconfig /all from the affected client.

            Comment


            • #7
              Re: Win 7 network problem

              @ Tehcamel :
              -. ping the file server using both (FQDN and name only), both got reply from the file server
              -. net view the file server, the result is
              "system error 53 has occured. The network path was not found"

              @ Rems :
              -. Computer browser status : started , startup : manual
              -. TCP/IP netbios helper status : started , startup : automatic

              @wullieb1:
              the ipconfig /all returns

              Tunnel adapter Local Area Connection* 183:

              Media State . . . . . . . . . . . : Media disconnected
              Connection-specific DNS Suffix . :
              Description . . . . . . . . . . . : Microsoft 6to4 Adapter #175
              Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
              DHCP Enabled. . . . . . . . . . . : No
              Autoconfiguration Enabled . . . . : Yes

              Tunnel adapter Local Area Connection* 184:

              Media State . . . . . . . . . . . : Media disconnected
              Connection-specific DNS Suffix . :
              Description . . . . . . . . . . . : Microsoft 6to4 Adapter #176
              Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
              DHCP Enabled. . . . . . . . . . . : No
              Autoconfiguration Enabled . . . . : Yes

              Tunnel adapter Local Area Connection* 185:

              Media State . . . . . . . . . . . : Media disconnected
              Connection-specific DNS Suffix . :
              Description . . . . . . . . . . . : Microsoft 6to4 Adapter #177
              Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
              DHCP Enabled. . . . . . . . . . . : No
              Autoconfiguration Enabled . . . . : Yes

              Tunnel adapter Local Area Connection* 186:

              Media State . . . . . . . . . . . : Media disconnected
              Connection-specific DNS Suffix . :
              Description . . . . . . . . . . . : Microsoft 6to4 Adapter #178
              Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
              DHCP Enabled. . . . . . . . . . . : No
              Autoconfiguration Enabled . . . . : Yes

              Tunnel adapter Local Area Connection* 187:

              Media State . . . . . . . . . . . : Media disconnected
              Connection-specific DNS Suffix . :
              Description . . . . . . . . . . . : Microsoft 6to4 Adapter #179
              Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
              DHCP Enabled. . . . . . . . . . . : No
              Autoconfiguration Enabled . . . . : Yes

              Tunnel adapter Local Area Connection* 188:

              Media State . . . . . . . . . . . : Media disconnected
              Connection-specific DNS Suffix . :
              Description . . . . . . . . . . . : Microsoft 6to4 Adapter #180
              Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
              DHCP Enabled. . . . . . . . . . . : No
              Autoconfiguration Enabled . . . . : Yes

              thx for your reply guys, really appreciate it

              Comment


              • #8
                Re: Win 7 network problem

                Originally posted by Kimi View Post
                @ Rems :
                -. Computer browser status : started , startup : manual
                -. TCP/IP netbios helper status : started , startup : automatic
                Open the properties page of the the network adapter; make sure the Link-Layer Topology Discovery Mapper I/O Driver, Link-Layer Topology Discovery Responder and Internet Protocol Version 4 check boxes are selected, then click OK.


                Make sure the ports listed below are not blocked by a firewall,
                NetBIOS Datagram Service UDP 138
                NetBIOS-nametranslate UDP 137
                NetBIOS Session-Service TCP 139
                SMB TCP 445


                Run this command and post the results.
                Code:
                cmd /k Reg.exe query HKLM\SYSTEM\CurrentControlSet\Control\NetworkProvider\Order

                Originally posted by Kimi View Post
                @wullieb1:
                the ipconfig /all returns

                Tunnel adapter Local Area Connection* 183::

                Media State . . . . . . . . . . . : Media disconnected

                <.......>

                <.......>

                Tunnel adapter Local Area Connection* 188:

                Media State . . . . . . . . . . . : Media disconnected
                Connection-specific DNS Suffix . :
                Description . . . . . . . . . . . : Microsoft 6to4 Adapter #180
                Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                DHCP Enabled. . . . . . . . . . . : No
                Autoconfiguration Enabled . . . . : Yes
                This is only the last part of wat probably was a very long output!
                Run: ipconfig /all >"c:\iponfig.txt"
                And attach the iponfig.txt file to a post.

                [edit]
                p.s.
                Automatic creation of multiple Microsoft 6to4 Adapters or ISATAP Adapters can happen if you have not installed Windows 7 Service Pack 1!
                If they have no purpose delete those via Device manager (View: show hidden devices)
                then reboot and run: netsh.exe in 6to4 show state
                Make sure you have the latest drivers for the NIC installed



                /Rems
                Last edited by Rems; 10th November 2011, 14:30.

                This posting is provided "AS IS" with no warranties, and confers no rights.

                __________________

                ** Remember to give credit where credit's due **
                and leave Reputation Points for meaningful posts

                Comment


                • #9
                  Re: Win 7 network problem

                  Something definitely missing from ipconfig -- I would expect LAN / WiFi adapters to show up
                  Tom Jones
                  MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
                  PhD, MSc, FIAP, MIITT
                  IT Trainer / Consultant
                  Ossian Ltd
                  Scotland

                  ** Remember to give credit where credit is due and leave reputation points where appropriate **

                  Comment


                  • #10
                    Re: Win 7 network problem

                    Hi Rems and Ossian attached are the ipconfig /all result, it is indeed very2 long.

                    here is the result after i run cmd /k Reg.exe query HKLM\SYSTEM\CurrentControlSet\Control\NetworkProvi der\Order


                    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\NetworkProvider\Order
                    ProviderOrder REG_SZ RDPNP,LanmanWorkstation,webclient,PCP



                    thx all
                    Attached Files
                    Last edited by Kimi; 11th November 2011, 03:04.

                    Comment


                    • #11
                      Re: Win 7 network problem

                      what happens if you do just "net view"
                      does it find any devices ?
                      Please do show your appreciation to those who assist you by leaving Rep Point https://www.petri.com/forums/core/im.../icon_beer.gif

                      Comment


                      • #12
                        Re: Win 7 network problem

                        Hi Tehcamel

                        net view result :
                        There are no entries in the list.

                        Comment


                        • #13
                          Re: Win 7 network problem

                          Hi all, thx for the help, i just fixed the problem.
                          I download and install the win 7 SP1, and then download and install some update patches, restart. after that its back to normal, can find and browse the file server and other PC on network.

                          once again, thk you all

                          Comment


                          • #14
                            Re: Win 7 network problem

                            Could you unmask the IP addresses in your file as x.x.x.x doesnt really give any information to troubleshoot with
                            (Unless you are posting in Latin, of course, in which case the subnet should probably be CCLV.CCLV.CCLV.nulla )
                            Last edited by Ossian; 11th November 2011, 07:52.
                            Tom Jones
                            MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
                            PhD, MSc, FIAP, MIITT
                            IT Trainer / Consultant
                            Ossian Ltd
                            Scotland

                            ** Remember to give credit where credit is due and leave reputation points where appropriate **

                            Comment

                            Working...
                            X