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Problems viewing JPEG files on my computer

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  • Problems viewing JPEG files on my computer

    I'm running Windows 7 Ultimate N 32-bit. I haven't had this problem until recently. My boss (Windows 7 Ultimate) would receive an email with jpeg files attached. He would be unable to open them, but if he forwarded the email to me, I'm able to open and view them. In the Windows Photo Viewer, I would click File, and select "Make a copy...". I would then send copy of the jpeg to my boss and he would be able to open and view the image. However, I'm now having the same problem that my boss is having. He fowarded the jpeg's to me, I can't open them, so I forwarded them to another employee here (Windows 7 Ultimate), and he's able to open them, make a copy, and we can now view them on our workstations. I'm a bit confused why this is happening. If anyone can help with this I would really appreciate it.

  • #2
    Re: Problems viewing JPEG files on my computer

    This has nothing to do with Windows 7 but rather the email client that is being used and the security settings on said client.

    What email client is your boss using?
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    2 2 was 1 2.
    1 1 1 1 race 1 day,
    2 2 1 1 2


    • #3
      Re: Problems viewing JPEG files on my computer

      My boss and I are both using Outlook 2010. The other guy is using Outlook 2007. If this is an issue with outlook, what can I try doing to resolve this issue?


      • #4
        Re: Problems viewing JPEG files on my computer

        What is the error message you get Or, what else do you see when you try to open the attachment?

        Can you or your boss save the jpeg attachment to the Desktop?
        And then open the jpeg file from the desktop.


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