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  • Delay on folder transfer when importing

    Hello Everyone,

    I am having an issue when I place a folder on the network drive, and try to import the file/folder through our printing software(Command Workstation5), the File is no where to be found for at least 5 minutes.

    If I navigate via file explorer BEFORE IMPORTING - The file/folder is instantly recognized and functional. I can then import with no problem.

    If I try to import first, than file explorer has to wait the 5+ minute delay until it recognizes the files.

    This is only happening on this PC. (which is running XP 64 bit)
    We have another PC that is importing instantly (Runs XP 32bit)

    My first thought is to uninstall and reinstall Command Workstation 5. This requires downtime which I am trying to avoid.

    Please advise,
    All advice and tips are welcome and appreciated
    Thanks
    Standard

  • #2
    Re: Delay on folder transfer when importing

    Are you using the most recent version - 5.5?

    Otherwise, have you tried reinstalling?
    A recent poll suggests that 6 out of 7 dwarfs are not happy

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    • #3
      Re: Delay on folder transfer when importing

      Thank you Blood for your reply,

      We have not upgraded and I have not tried to reinstall yet.

      I will attempt this over the weekend and post my results.

      Thank you,
      Standard

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      • #4
        Re: Delay on folder transfer when importing

        Have you also tried posting on EFI's forums?

        http://fieryforums.efi.com/index.php
        A recent poll suggests that 6 out of 7 dwarfs are not happy

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        • #5
          Re: Delay on folder transfer when importing

          Hi guys,

          Just wanted to post my fix.

          I simply upgraded my Command Workstation 5.4 to 5.5.

          It has been a week now and all of the issues seem to have gone away and I am unable to recreate the problem.

          Thanks for the Info guys,

          Standard

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          • #6
            Re: Delay on folder transfer when importing

            Thanks for posting back
            A recent poll suggests that 6 out of 7 dwarfs are not happy

            Comment


            • #7
              Re: Delay on folder transfer when importing

              Thanks for the update!
              Not really relevant to AD so moving the thread to the XP forum since that is the only OS mentioned
              Tom Jones
              MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
              PhD, MSc, FIAP, MIITT
              IT Trainer / Consultant
              Ossian Ltd
              Scotland

              ** Remember to give credit where credit is due and leave reputation points where appropriate **

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