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  • Remote Desktop

    Hello,

    Does anybody have an idea why a workstation would not allow remote desktop if all remote desktop settings are enabled? Under Control Panel>System>Remote both check boxes are selected, but I still couldn't access the computer remotely. Then I tried to specifcally select a remote user, but the user I selected still cannot access the computer. I am out of ideas. The firewall is turned to low, so it shouldn't be blocking the access.

    Thanks!

  • #2
    Re: Remote Desktop

    Originally posted by notsoIT View Post
    The firewall is turned to low, so it shouldn't be blocking the access.
    But have you confirmed that it is not?
    Gareth Howells

    BSc (Hons), MBCS, MCP, MCDST, ICCE

    Any advice is given in good faith and without warranty.

    Please give reputation points if somebody has helped you.

    "For by now I could have stretched out my hand and struck you and your people with a plague that would have wiped you off the Earth." (Exodus 9:15) - I could kill you with my thumb.

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    • #3
      Re: Remote Desktop

      I have not confirmed it, but i can use a remote desktop application called Bomgar to access it. I am just curious why I can't do it with the Windows remote desktop.

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      • #4
        Re: Remote Desktop

        Yeah i have to agree with Gareth on this one.

        I've tested numerous times and had issues with RDP working with the firewall turned on.

        Please recheck or disable for test again.

        Bogmar looks like it is some sort of box put in that handles numerous differing OS platforms woth the one interface.

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        • #5
          Re: Remote Desktop

          Bomgar is not a Remote Desktop Client despite what their website says. It doesn't use port 3389 like the Microsoft client.

          http://www.bomgar.com/docs/content/s...-firewalls.htm

          Can you telnet to port 3389 on the Workstation? If you can't then it's likely the firewall is the culprit.
          BSc, MCSA: Server 2008, MCSE, MCSA: Messaging, MCTS
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          • #6
            Re: Remote Desktop

            I will definately try that. Thank you.

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            • #7
              Re: Remote Desktop

              Had an interesting one a couple of days ago, although it was on an SBS machine, where the Server could ping out but nobody could connect in. It was a multitude of issues but the main one appeared to be an anti-virus firewall that was left "intact" when the A/V (that begins with N) was removed. Don't know if it was just deleted or uninstalled correctly.

              So, it may be worth looking at any malware, spyware, anti-virus items on you machine.
              1 1 was a racehorse.
              2 2 was 1 2.
              1 1 1 1 race 1 day,
              2 2 1 1 2

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              • #8
                Re: Remote Desktop

                Originally posted by biggles77 View Post
                Had an interesting one a couple of days ago, although it was on an SBS machine, where the Server could ping out but nobody could connect in. It was a multitude of issues but the main one appeared to be an anti-virus firewall that was left "intact" when the A/V (that begins with N) was removed. Don't know if it was just deleted or uninstalled correctly.

                So, it may be worth looking at any malware, spyware, anti-virus items on you machine.
                Thanks! I will look into it

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