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Sporatic Email Issue

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  • Sporatic Email Issue

    I have a user who is sporatically getting messages that are unable to send. The message they get back in their inbox, is listed below.

    **********
    From: System Administrator
    Sent: Wednesday, February 10, 2010 10:43 AM
    Subject: Undeliverable: INV#123
    Your message did not reach some or all of the intended recipients.
    Subject: INV#123
    Sent: 2/10/2010 10:43 AM
    The following recipient(s) could not be reached:
    '[email protected]' on 2/10/2010 10:43 AM
    This message could not be sent. Try sending the message again later, or contact your network administrator. Error is [0x80004005-00000000-00000000].
    **********

    They get this error on this, and other addresses, but not consitently.

  • #2
    Re: Sporatic Email Issue

    please review: http://support.microsoft.com/kb/329936
    Marcel
    Technical Consultant
    Netherlands
    http://www.phetios.com
    http://blog.nessus.nl

    MCITP(EA, SA), MCSA/E 2003:Security, CCNA, SNAF, DCUCI, CCSA/E/E+ (R60), VCP4/5, NCDA, NCIE - SAN, NCIE - BR, EMCPE
    "No matter how secure, there is always the human factor."

    "Enjoy life today, tomorrow may never come."
    "If you're going through hell, keep going. ~Winston Churchill"

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    • #3
      Re: Sporatic Email Issue

      The system is not running Norton, it is using NOD32.

      Comment


      • #4
        Re: Sporatic Email Issue

        What mail client are you using?
        Tom Jones
        MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
        PhD, MSc, FIAP, MIITT
        IT Trainer / Consultant
        Ossian Ltd
        Scotland

        ** Remember to give credit where credit is due and leave reputation points where appropriate **

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        • #5
          Re: Sporatic Email Issue

          The client is using Outlook 2003.

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          • #6
            Re: Sporatic Email Issue

            Are they using exchange or pop3?
            Tom Jones
            MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
            PhD, MSc, FIAP, MIITT
            IT Trainer / Consultant
            Ossian Ltd
            Scotland

            ** Remember to give credit where credit is due and leave reputation points where appropriate **

            Comment


            • #7
              Re: Sporatic Email Issue

              You should also see an error code. Look at the headers and see if there is a 5.xx.xx error number. If so, please post it.
              A recent poll suggests that 6 out of 7 dwarfs are not happy

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