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  • Windows cannot access the specified device path or file...

    A friend has a Dell Dimension 3000 XP Home PC that has not had any proper maintenance since it was purchased 4 years ago. The machine is quite slow but generally seems to be in good shape. So, being a good friend I offered to carry out some maintenance...

    I updated Java and removed the old Java installations. I updated their installation of Comodo Firewall Pro and Avira. I also updated the BIOS.

    I ran CCleaner and cleaned out the temp files and registry.

    After running the registry cleaner there were a multitude of Application Management Service errors in the System Log

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 15/11/2009
    Time: 08:53:14
    User: N/A
    Computer: PC-POD
    Description:
    The Application Management service terminated with the following error:
    The specified module could not be found.


    These were not logged after the PC was restarted.

    I downloaded and installed a defragmenter. During scanning of the drive the defragmenter reported that a file was corrupt and that chkdsk should be run to fix the issue. The defragmenter reported 77% defragmentation of the hard drive. I did not defragment the drive.

    The PC was rebooted at this point.

    I ran sfc /scannow. After sfc finished the desktop wallpaper disappeared to be replaced with a plain background.

    I configured chkdsk to run and to automatically find and fix errors and replace bad sectors, then restarted. CHKDSK ran and repaired the drive - the report is attached.

    After the PC rebooted, I tried running various applications. When I did, the following message was displayed on the screen:

    Windows cannot access the specified device path or file. You may not have appropriate permissions to access the item.

    This happens when I try to run anything except My Computer. If I try to start a management console, or any of the Control Panel applets, the same message is displayed. A permissions error is also displayed when attempting to shut down/log off:

    You do not have permission to shut down and restart this computer.

    I have uninstalled Avira in case it was being particularly aggressive and have also restored the registry entries that were removed by CCleaner, but the error is still there.

    When I start the PC in Safe Mode and log on as Administrator everything works as it should. I tried to restore the PC but no Restore Points are available. Logging in as various users with Admin rights in normal mode does not help - the same behaviour occurs.

    I am waiting for the owner to bring round their installation CD so that I can attempt a repair, but I am not sure this will help.

    Has anyone else seen this behaviour or know how I can restore functionality of the machine, please?

    Luckily, I backed up all their data before I started this (Phew!)

    If anyone can help me fix this, I'll be extremely grateful.

    Thanks!
    Attached Files
    A recent poll suggests that 6 out of 7 dwarfs are not happy

  • #2
    Re: Windows cannot access the specified device path or file...

    Just found out there is no installation CD, just an OS reset tool that restores the OS to it's original settings
    A recent poll suggests that 6 out of 7 dwarfs are not happy

    Comment


    • #3
      Re: Windows cannot access the specified device path or file...

      I could not find a way round this. Microsoft's KB recommended using secedit but it was not present. When I checked out the MS forums one of the first responses from a MS MVP on this same message was to back up the data as soon as possible.

      I removed the disk and made a full copy of it then I had to use Ctrl+F11 to start the tool that restores the OS to it's original state.
      A recent poll suggests that 6 out of 7 dwarfs are not happy

      Comment


      • #4
        Re: Windows cannot access the specified device path or file...

        Thanks for the update Blood, it is appreciated. Personally I hate working on Home as I don't have a Home CD. Lucky there was the Recovery Partition. Glad it is all working now and I bet it is running quite quick as well.
        1 1 was a racehorse.
        2 2 was 1 2.
        1 1 1 1 race 1 day,
        2 2 1 1 2

        Comment


        • #5
          Re: Windows cannot access the specified device path or file...

          You're welcome. I'm also going to max their RAM as a Christmas present. Coupled with re-installation they should notice a massive performance improvement.
          A recent poll suggests that 6 out of 7 dwarfs are not happy

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