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Need to uninstall IE 7

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  • Need to uninstall IE 7

    I too, have a client with an IE 7 issue. I did attempt to remove IE 7 thru "add and remove" programs which actually rolls back to IE6 SP1. IE 7 did not fully uninstall. There is still a reference to IE 7 in "add and remove" programs, however, there is no longer a "change/remove" button.

    Given this chain of events, I reverted to the alternative removal instructions using "%windir%\ie7\spuninst\spuninst.exe," Since the previous attempt did not fully uninstall IE 7 there is no longer a spuninst.exe in this before mention directory.

    All other technical white pages refer you back to this same set of instructions. I need an alternative for removal. Does anyone have any regedit ideas or other fixes that I might try. Since I cannot get to WindowUpdate, this also impedes my progress to a quick fix. I have noticed that this issue also affects the AutoUpdate function as well. Quick Fix zip files.... FixBits, Fix WindowsUpdate, Fix IE7, Verify XP services, REinstalling IE7 over the other installation to force .dll correction, all have been tried.

    I have double checked all normal network connectivity issues. I can access the internet with Firefox and other browsers. Email and other programs needing to access the internet work fine. All firewall settings have been verified that nothing changed in the firewall changed since the Dell tech remoted into my clients computer and changed IE settings on Wednesday relating to SSL and security issues within Internet Options.

    So please help me manually and surgically remove IE 7 and teach me what I am over looking!!!!!!
    Currently working towards CISSP
    Certified Network Specialist
    Security+ Certified
    MCP

  • #2
    Re: Internet Explorer 7 help please

    I have tried ... and it still refuses to uninstall properly. I am hoping not to have to do a Windows Repair but it is looking more like that is what is going to have to happen.

    Still.... open to any other methods if anyone can think of anything....
    Last edited by racerdeb; 24th March 2008, 14:53.
    Currently working towards CISSP
    Certified Network Specialist
    Security+ Certified
    MCP

    Comment


    • #3
      Re: Internet Explorer 7 help please

      Not happy Deb! Why did you find it necessary to hijack louann5840 thread instead of making your own? You have been here long enough to know better.

      Now I have to go to the trouble of splitting this off and creating a thread for you.



      Try setting Automatic Updates and see if they will update and maybe fix the IE problem.

      Stolen from Experts-Exchange. http://www.experts-exchange.com/OS/M..._23046936.html

      Click Start, click Run, type regedit, and then press ENTER.
      Navigate to HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer.
      Right-click the Internet Explorer key, click New, and then click DWORD value.
      Type InstalledByUser as the name, and then press ENTER to finish creating the new registry value.
      Try to uninstall Internet Explorer 7 again.
      Last edited by biggles77; 24th March 2008, 16:18. Reason: Added info.
      1 1 was a racehorse.
      2 2 was 1 2.
      1 1 1 1 race 1 day,
      2 2 1 1 2

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      • #4
        Re: Need to uninstall IE 7

        Sorry... I thought I was not supposed to start a new thread about the same thing. I apologize for the extra work.

        Sadly... I have tried this too .... to no avail.

        Click Start, click Run, type regedit, and then press ENTER.
        Navigate to HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer.
        Right-click the Internet Explorer key, click New, and then click DWORD value.
        Type InstalledByUser as the name, and then press ENTER to finish creating the new registry value.
        Try to uninstall Internet Explorer 7 again.
        I also tried turning off and turning back on Auto updates to help fix it. It doesn't work. As I stated before. It seems to have some affect on Auto updates as well.
        Last edited by racerdeb; 24th March 2008, 16:37.
        Currently working towards CISSP
        Certified Network Specialist
        Security+ Certified
        MCP

        Comment


        • #5
          Re: Need to uninstall IE 7

          Out of pure curiosity, to what end is there a benefit of uninstalling IE7. IE6 is a buggy broken browser which breaks most website templates these days.

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          • #6
            Re: Need to uninstall IE 7

            Originally posted by Chris_Stevens View Post
            Out of pure curiosity, to what end is there a benefit of uninstalling IE7. IE6 is a buggy broken browser which breaks most website templates these days.
            First sentence of the first post says it all.
            1 1 was a racehorse.
            2 2 was 1 2.
            1 1 1 1 race 1 day,
            2 2 1 1 2

            Comment


            • #7
              Re: Need to uninstall IE 7

              to bring everyone up to speed....

              This is what had to happen to fix the IE7 that I was faced with....

              When I last left you .... I was still unable to get the reference out of "Add and Remove Programs" and my attempt to roll back IE7 to IE6 and force a Windows Auto Update or manual reinstall didn't work.

              Several days later I was able to re-access the client's computer and I did this:

              http://support.microsoft.com/kb/247501

              and then this:

              http://www.kellys-korner-xp.com/regs.../ieinstall.reg - **Note: there is a download of an installer that just auto does this edit for you .

              and then Windows Auto Updates immediately came on, stressing a need to download IE7. Which is what I was trying to accomplish all along.

              IE7 was reinstalled. The new installation had to be reset in the Norton Firewall to allow it to function again. The old rules didn't work. ( odd, but didn't care - easy fix) But all is well with the Client now. In the meantime, the client did learn how to use Firefox.


              Hope this small headache helps someone else!
              Currently working towards CISSP
              Certified Network Specialist
              Security+ Certified
              MCP

              Comment


              • #8
                Re: Need to uninstall IE 7

                Thank you for updating the forum and posting the full solution.
                Someone along the road will be very happy to find here how to get rid of his/hers headache.

                Sorin Solomon


                In order to succeed, your desire for success should be greater than your fear of failure.
                -

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