Author: Tony Redmond

Tony Redmond is an independent consultant who specializes in Microsoft collaboration technology. He runs his own consulting company and advises many companies on how to best develop, use, or exploit Microsoft technology, He is the lead author of the Office 365 for IT Pros eBook, the only constantly-updated book covering Office 365 and associated technologies. You can buy a copy of the book at (Gumroad.com – EPUB/PDF version) or (Amazon – Kindle).

Making the Exchange – Azure Active Directory Connection More Reliable

by Tony Redmond

Microsoft posted an odd blog on September 9 to announce improvements in the relationship between Exchange Online and Azure Active Directory. Many Office 365 tenants might have ignored the post, but it's actually about a piece of important work to help the service run better. Many updates happen to Exchange Online objects that need to be replicated to Azure Active Directory and onward to other Office 365 app directories. This work means that changes show up faster, which is good, but there's a small downside to note.

Adoption and Change Management: Two Sides of the Office 365 Card

by Tony Redmond

Adoption and Change Management are often discussed when companies move to cloud services, including Office 365. How quickly can we adopt the new services and how can we manage change? As it happens, Microsoft is extremely interested in driving customer adoption, so much so that this can cause problems with change management simply because so much change happens so quickly insist Office 365. As we discuss here, a structured approach to change management helps.

Support for Office 365 Sensitivity Labels Now in Office ProPlus for Windows

by Tony Redmond

The September update of the Office ProPlus monthly channel delivers support for Office 365 sensitivity labels without the need to install the Azure Information Protection client. This is a step forward to make it easier for Office 365 users to be able to protect their most confidential information with encryption. More work remains to be done to upgrade the Office Online apps (including OWA), Outlook Mobile, and SharePoint and OneDrive. Will all this happen before Ignite?

Microsoft Gives Exchange 2010 Nine More Months

with 2 Comments by Tony Redmond

In a surprising but welcome announcement, Microsoft moved the end of extended support for Exchange 2010 to October 2020. This version of Exchange was the most technology-rich and significant in the product's history, which might be the reason why so many organizations still depend on Exchange 2010 for email. Better options exist, and Exchange Online is the natural place to go... if your network and applications allow the move.

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    Potential Problems Lurk When OneDrive Users Block Office 365 Searches

    by Tony Redmond

    It's hard to find and fix every legacy on-premises setting. In the case of OneDrive for Business, it allows users to stop their site appearing in search results. That doesn't sound too bad, but blocking search affects many other Office 365 features and it's a good example of how a legacy setting can have a big influence in the cloud. Fortunately Microsoft agrees and they're going to fix the problem. We don't know when or how the fix will come, but when it does, users won't be able to disable eDiscovery for their OneDrive for Business site.

    Competition and Adoption Driving Microsoft to Linux Client for Teams

    by Tony Redmond

    Lots of hot air and fuss resulted when Microsoft confirmed on the Teams UserVoice site that they are actively working on a Teams client for Linux. Many Office 365 tenants will be bemused at the attention this topic received, but competition with Slack and the need to drive faster adoption in Teams deployments are compelling reasons for Microsoft to do this work. We can only hope that the project results in better Teams clients all round.

    Office 365 Tenants Get Option to Move Video to Stream

    by Tony Redmond

    A self-service migration process to move content from the Office 365 Video portal to Microsoft Stream is now rolling out. The wizard-driven process is easy and efficient and doesn't have too many problems. In fact, the biggest issue facing Office 365 tenants might be finding the time to review all the migrated content before the go live date for Stream comes around.

    Office 365 Group Expiration Policy Auto-Renews Based on User Activity

    by Tony Redmond

    The original Office 365 Groups expiration policy was pretty good. It helps tenants keep control of potential group sprawl by removing old groups based on age. Now the policy takes user activity into account. While still not perfect, the new implementation makes the group expiration policy even easier to use because owners don't have to do anything to renew their groups if the groups remain in active use. You might debate the set of activities chosen by Microsoft to represent a good signal of group activity, but not the way the policy now works.

    When Technology Fails: Woes With SharePoint Online Restore this Library

    with 9 Comments by Tony Redmond

    It's great when Microsoft introduces new functionality to SharePoint Online to make the lives of administrators and users easier, which is what the Restore this library feature is all about. Then problems happen, and we understand where the flaw lines exist. Recovering from a recent ransomware attack caused one Office 365 tenant more problems than they thought likely because Restore this library didn't work as well as expected.

    BitTitan Introduces Cross-Tenant Teams Migration

    by Tony Redmond

    Moving Teams between Office 365 tenants has been a challenge since the earliest days of Teams. Now a beta Graph API has allowed BitTitan to create the ability to transfer team settings and channel conversations between tenants. The migration isn't perfect, but it's a good start and will improve over time as BitTitan and other ISVs work out the best way to move Teams content around.