Author: Heather Ackmann

Heather Ackmann (Microsoft MVP, MCT, MOS Master 2010, MOS Master 2003) is an accomplished instructor with a decade of teaching experience, helping students at the high school, college, and adult levels in a variety of topics. Specializing in Microsoft Office computer applications, she is a Microsoft Office Specialist Master and holds a degree in English and Secondary Education.

While her energetic and easy-to-follow style is ideal for beginners to computer applications, her knowledge, thoroughness, and foresight will satisfy the more proficient user.

She is honored to have been recently awarded the Microsoft MVP Award for the Office System.